Bloomingdale's Joins Smaller-Store Trend With Bloomie's Launch

Department stores like Nordstrom Inc. and Macy’s Inc. have been experimenting with smaller locations as many of their traditional, cavernous stores have been crushed by competition from online shopping. Now Bloomingdale’s, a unit of Macy’s, is getting into the act. At the

Return Scams Jump as Fraudsters Exploit E-commerce Boom

Retailers say they are seeing a sharp increase in a type of return fraud in which consumers claim they never received their online orders even though they did. The practice, known as “item not received” fraud, took off during the pandemic, when

Brands Like Express Now Sell Items From All Over Online

Express Inc., EXPR -3.53% best known as a presence in American malls, has been testing a new strategy: selling other brands’ merchandise online. Visitors to the retailer’s website can shop for items from dozens of other brands in addition to Express apparel.

UPS Explores Same-Day Delivery Option

United Parcel Service Inc. UPS -4.15% is exploring a same-day option, a delivery model that has been employed by gig-economy players, as the pandemic has accelerated the shift to e-commerce. “We don’t have a same-day product today, so we’re looking at it,”